Return Policy of the Tarp Tie Down Company
If Product Incompatible:
Yes, it happens. You may find our products are unable to fulfill your needs. For that, we offer a complete refund upon return of the products. All we ask is you cover the return shipping in this circumstance. Please email or call us and we'll respond right away.
If Product is Defective:
However, should the product be defective, we will send you replacement product upon the product's return at no cost for replacement and no cost for shipping. Or, we will offer you a complete refund upon the defective products return. We want to treat this as a case by case basis and can adjust our return policy accordingly to assure your satisfaction. Please email or call us and we'll respond right away.
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